Subscription & Billing
View your subscription plan, manage billing details, and understand NowRep's pricing tiers.
The Billing page shows your current subscription plan, resource usage, and gives you access to the Billing Portal where you can update payment methods, change plans, and download invoices.
Accessing Billing
- Go to Settings > Billing
Note: Only the account owner can manage billing. Other team members see a message explaining they need to contact the owner.
Your Current Plan
When you have an active subscription, the Billing page displays:
- Plan name — Your current tier with an active status badge
- Plan details — Pricing, billing interval (monthly or yearly), and the number of seats included
- Status badge — Shows whether your subscription is Active, on Trial, Past Due, Canceled, or another state
Subscription Statuses
| Status | What it means |
|---|---|
| Active | Your subscription is current and all features are available |
| Trial | You are in your trial period. A notice shows when the trial ends |
| Past Due | A payment failed. Update your payment method in the Billing Portal to avoid interruption |
| Canceled | Your subscription is set to end at the close of the current billing period. You retain access until then |
| Paused | Your subscription is temporarily paused. Contact support to resume |
Pending Changes
If you have scheduled a subscription change (for example, reducing seats), an informational notice appears showing what will change and when. Visit the Billing Portal to review or cancel pending changes before they take effect.
Plans & Pricing
NowRep offers Solo, Solo+, Pro, Pro+, and Enterprise subscription options. Pricing is coordinated with the NowRep team so we can match the right plan to the agency's roster size, site needs, migration scope, and onboarding support.
Solo
Designed for individual managers and growing rosters.
| Resource | Included |
|---|---|
| Seats | 1 |
| Talent Records | 250 |
| Portfolios | 500 |
| Boards | 10 |
| Media Storage | 10 GB |
| Support |
Solo+ includes the same resource capacity plus premium workflows such as the Site Module, Showmo, and invoicing.
Pro
Designed for teams managing larger rosters.
| Resource | Included |
|---|---|
| Seats | 5 |
| Talent Records | 1,250 |
| Portfolios | 2,500 |
| Boards | 50 |
| Media Storage | 50 GB |
| Support | Email + migration assistance |
Pro+ includes the same resource capacity plus premium workflows such as the Site Module, Showmo, and invoicing.
Enterprise
For large agencies needing unlimited resources and dedicated support.
- Unlimited seats, talent profiles, portfolios, boards, and media storage
- API access and portfolio website included
- Dedicated account manager
Pricing: Custom — contact us for details.
How Limits Scale
All resource limits scale with the number of seats on your plan. Each additional seat multiplies your limits:
| Resource | Per Seat |
|---|---|
| Talent Records | 250 |
| Portfolios | 500 |
| Boards | 10 |
| Media Storage | 10 GB |
For example, a plan with 3 seats includes 750 Talent records, 1,500 portfolios, 30 boards, and 30 GB of storage.
Billing Portal
The Billing Portal is a secure page hosted by Stripe (our payment processor) where you can:
- Update your credit card or payment method
- Change your subscription plan (upgrade or downgrade)
- Add or remove seats
- View and download past invoices
- Cancel your subscription
To access the Billing Portal:
- Go to Settings > Billing
- Click Visit Billing Portal
You will be redirected to a secure Stripe page. Changes made there are reflected in NowRep automatically.
Resource Usage
If your account has an active subscription, the Billing page shows a Resource Usage overview displaying your seat usage, Talent records, portfolios, boards, storage, and document count.
- Progress bars fill as each resource approaches its limit
- Archived Talent records count toward Talent capacity until they are cleaned up
- Documents do not have a separate count limit; their files count toward storage
- Storage includes account-owned media, Showmo outputs, and stored documents
- Click Manage Members to go to the Team Members page where you can invite or manage members
To add more capacity, click Visit Billing Portal and adjust the seat quantity on your subscription.
Tip: Seat usage includes both active team members and pending invitations that have not yet been accepted.
Annual Billing
Annual plans give you one month free (pay for 11 months, get 12). You can switch between monthly and annual billing in the Billing Portal at any time.
Trials
New accounts receive a 14-day trial with full access to their selected plan. During the trial:
- A Trial badge appears on the Billing page with the trial end date
- All features of the plan are available
- A credit card is required to start the trial and will be charged automatically when the trial ends
No Subscription State
If your account does not have an active subscription, the Billing page shows a plan selection screen where the account owner can choose a plan and start a subscription through Stripe Checkout.
Related Pages
- Team Members & Seats — Manage who has access to your account
- User Settings — Personal preferences (theme, sidebar, calendar defaults)